Heather is our expert Knowledge Resources consultant, and she manages all of our content and subscription services at Cerevel under my department. Her advice on how to structure this capability, particularly for a growing company, has been invaluable to me and more importantly, to the company. She has recommended new platforms that have been met with praise from users across the company, and she has centralized and organized platforms and licenses to reduce redundancy and costs while making the overall management across all organizations far more manageable. She also has established herself as an approachable and responsive single point of contact for users across Cerevel and is effective speaking to groups to introduce and advocate for new capabilities. She is terrific to work with and responsive to immediate needs and priorities. Cerevel is fortunate to have Heather's expertise and professionalism.
At Cubist Pharmaceuticals, Heather created the best electronic scientific/business library in the biopharma industry. This is not just my opinion -- I hear it routinely from new employees who join Cubist from other companies. The electronic system provides enterprise-wide support for multiple offices in North America and the EU. By empowering users with one-click access to a huge array of full-text resources, Heather's team is freed up to provide a high level of service for more complicated and specialized knowledge management tasks, all of which helps the business move forward more quickly and at less cost.
Heather was instrumental in improving our library service capabilities. She quickly assessed our subscription usage, copyright position and overall information needs within the research and medical teams. Her solid experience in negotiating with publishers and delivery suppliers and her understanding of which document services would be appropriate for our size allowed her to give us a terrific plan forward with much greater capability at a lower cost.
During my time at Cubist Pharmaceuticals Heather's positive impact and leadership in the Knowledge Services department has been very clear. A few months after her arrival we were suddenly and pleasantly presented with a dramatic improvement in our literature search and retrieval capabilities. We went from a system of copying citations into a form and emailing them to department assistants to a simple web driven document search and retrieval system with automated delivery at all hours. Since this first big change Heather has kept improving our access to industry and academic databases and eased all aspects of finding and obtaining technical, regulatory and commercial information. Due to her leadership the R&D function at Cubist Pharmaceuticals is able to work far more efficiently and effectively.
Heather is an extremely knowledgeable and talented information management consultant. I had the chance to work with Heather at Cubist Pharmaceuticals and hired her to help Genocea Biosciences establish a state-of-the-art electronic library. She was able to very rapidly and efficiently assess our growing company needs, evaluate and select vendors, and implement a scientific knowledge management center (including training of the employees) in a matter of weeks. Thanks to her work, Genocea was able to save on scientific journal subscriptions/costs starting year 1 and the library platform users' (from company executives to scientists) satisfaction increased.
After having the pleasure of working closely with Heather both at Cubist and Tetraphase, I highly recommend her! We worked on numerous projects together, with the latest being a complete set-up (start to finish) of our library services for the entire organization. She assessed our needs upfront to customize and implement a literature management tool (QUOSA) incorporating document delivery and access to all subscribed content, as well as recommended and set up access to journal subscriptions, full text packages and newsletter subscriptions. Thanks to Heather, the implementation was efficient and the end product has resulted in saved costs and time for users and key stakeholders.
If it weren’t for you, this would never have happened as smoothly as it did. Your experience, your demeanor (virtual and real) and patience were perfect for implementing RightFind during this strange period in history. You made the process very smooth without ever having to come to the office for training or even meeting anyone in person. This is a testament to you!
Heather is an expert on all things knowledge management. Heather consulted for TESARO to help us evaluate our library resources, understand which resources made sense for us to subscribe to as well as organize as of this information in a central repository. Heather was easy to work with and was able to pull all this information together quite rapidly. Thanks to Heather we have been able to implement solutions that make sense financially and ensure that all associates have access to the resources that they need. We couldn't have done this without Heather's expertise!
I highly recommend Heather based on many consulting projects where we have worked together. Heather is very organized and excels in creating integrated technology solutions to improve access to scientific and business information. I would highly recommend her to any pharma or biotech company that has the need to simplify access to journal literature, scientific information and research databases. She has great knowledge of Quosa, Scifinder, Embase, all the major scientific publishers and can create knowledge management systems for Medical Affairs, R&D, Communications, and other departments in biotech and pharma.
Heather has worked with me at three companies. We worked together at Cubist where she ran the library services group for a 1,000 person company. Then she consulted for Evelo to ensure access to publications and copyright compliance. Now she’s doing the same thing at Morphic. Heather knows a lot about how to obtain reprints and subscriptions as well as document management so we don’t pay multiple times for access. I’m happy Heather helps us in these areas — it makes my job much easier and I hear very positive feedback from the scientists and others who work with her.